Straight answers
Frequently asked questions.
Start here for product, ordering, shipping and support questions.
The basics
What would you like to know?
For a question about an order, include the order number when you contact us.
What is The Tradie Kit?
The Tradie Kit keeps everyday essentials together in one organised setup. Visit the product page for current details, photos, price and purchase options.
Where can I see what is included?
Use the current product description and photography to review the kit before ordering.
Can I order more than one?
Yes. Choose the quantity on the product page to see the purchase options available for your order.
Where can I check shipping?
Shipping options and prices for your order are shown during checkout. If timing matters, contact us before ordering.
Where can I check returns?
Read the store refund policy before ordering. Contact us if you have a question about a specific product or order.
How do I get help with an order?
Send us a message with the order number and the details of what you need help with.